Returns & Exchanges
We want you to be delighted with your purchase, but if you change your mind, we offer a straightforward 30-day return policy to ensure your shopping experience remains hassle-free. Your support helps us continue our vital work, so we aim to make every return or exchange as smooth as possible.
Initiate Your Return
Log in to your account and select the items you wish to return from your order history to generate a unique return authorization number.
Pack Your Items
Securely package the products in their original condition and packaging, ensuring the return authorization slip is included inside the parcel.
Ship the Parcel
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or local post office.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing